Down The Road - Gift Card (digital)
Looking for the perfect gift for a cyclist or triathlete? We know what he dreams of and have already taken care of everything. A Down the Road gift card is an opportunity to gift stylish cycling clothing and not worry about which style to choose or how to choose the size. Just a couple of clicks and we will deliver a gift card to you or someone dear to you.
When placing an order, specify a valid e-mail address. A personal code will be sent to the email address you chose.
How to use a gift card?
You can pay for your order using your personal code when placing an order on the "Payment" page.
Can I use a gift card to make two or more purchases?
Yes, the remaining balance can be used to place subsequent orders.
Can I use a gift card during sales and discounts?
Yes, you can pay for a product on discount using your card balance.
Can I return a gift card?
No, gift cards are non-refundable, but orders placed with gift card balance are exchangeable and refundable. When processing a refund, the amount will be returned to the balance of your gift card.
Tax included.
Care information
At Down The Road, we're committed to enhancing your experience on the bike with high end materials and sleek designs. Ensure your gear stays top-notch with these tips:
1- Select a gentle washing mode and ensure that the water temperature does not go beyond 30°C.
2- Opt for liquid or natural soaps while avoiding bleaches and softeners.
3- You can either use a laundry bag or wash your cycling clothes separately.
4- Turn your garment inside out and close the zipper.
5- Lay your clothes flat to dry, air dry in shade, avoid machine drying and don't iron your cycling apparel.
Remember:
- Follow the instruction given yo your in your package.
- Sort clothes by color.
- Avoid fabric softener and dry cleaning.
- Soaking isn't ideal.
Questions? Reach out at info@downtheroad.cc for expert guidance on caring for your Down The Road apparel.
Crash Replacement
Life's journey is not always smooth, specially when you are on two wheels. Accidents happen.
We offer a crash replacement for not just Down The Road Apparel.
We want you back on the saddle as soon as possible.
How it works:
- Our crash replacement applies to any of your cycling and triathlon apparel. You get 40% off from damaged Down The Road Apparel and 20% off for another brand's kit.
- Discounts will only apply on similar products. For example, if your damaged product is a jersey, you can apply the discont on a jersey.
- Send us images of your damaged kit and we will give you a discount code that you can use on downtheroad.cc
- You can reach us trough social media or at info@downtheroad.cc
Returns
Got a change of heart? No worries! You have a whole 30 days from when you receive your item to return it.
To make sure your return goes smoothly, just remember:
1. Keep the item in its original condition, unworn and unused, with tags still on, and in its original packaging.
2. Hang on to your receipt or proof of purchase.
Ready to start your return? Just shoot us an email at info@downtheroad.cc and we'll sort you out with a return shipping label and all the info you need. Oh, and please don't send anything back without giving us a heads-up first!
Got any questions? We're here to help! Just drop us a line at info@downtheroad.cc